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Returns

Returns
I´d like to return my order - what can I do? We always try to give you the best customer service. If you are not satisfied with your order please return the product within 14-days.
Leave the product in its original condition. Leave all price tags on the product. Please leave a copy of your invoice in the parcel.
Return to Boom International Trading GmbH -Sonia Originelli- Heidenkampsweg 84 20097 Hamburg, Germany You find the declaration of revocation here. Please notice that you will bear all costs of the return.

I want another colour or size of a product. If you want to change your product to another size or colour please make a note on the declaration of revocation. You can also use our free measurment service for returns of size-dependent products.
Please give us your own measures (for example the length of yout foot sole) in cm. 
We measure the shoe and send you your matching size in return. 
Please notice that you will bear all costs of the return. Within Germany we will pay for the new shipping to you!

How can I get my money back?
As soon as we take care of your return we will send you your amount back. If you payed by bank transfer, please give us your bank information so we can transfer the amount back to your account.
The refund will be done within a few days after the return.
If you have any questions  please send us an e-mail to info@originelli.de or call us.
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